A: Was the damage extensive?

　　坏得很多、很严重吗？

　　B: I'd say about half of the shipment is unusable.

　　我看大概有一半的货不能用了。

　　A: We'll send someone right away to look at it.

　　我们会马上派个人去查看。

　　B: Good, we'll be expecting him.

　　好，我们等着他。

　　…

　　A: How bad was the damage?

　　损坏情况如何？

　　C: One packing case was crushed.

　　有一个箱子全压坏了。

　　A: Was all the material in that case destroyed?

　　箱里的东西都毁了吗？

　　C: I don't think any of it can be used.

　　我看都不能用了。

　　…

　　B: Just whose fault is this damage?

　　这次的损坏究竟是谁的责任呢？

　　A: The order was in good shape when it left our factory.

　　货离开工厂时都是完好无缺的啊。

　　B: It certainly didn't arrive here that way.

　　送到这儿时可不是那样！

　　A: We'll make it right with you, of course.

　　当然，我们会帮你调查清楚的。